Greenford provides 10 bedsits and 6 studio flats spread across three sites. These are Otter Road, Windmill Lane, and Greenford Road. We provide accommodation to young people between the ages of 18 - 35 with low to medium support needs.

Otter Road is a 10 single bed hostel. All rooms have their own cooking facilities including a hob, microwave, toaster, and fridge. 6 of the rooms have en suite toilets and showers and 4 have shared bathroom facilities. The rooms are fully furnished and bed linen is provided. There is a communal lounge, garden and on-site laundry facilities.

Windmill Lane and Greenford Road are both 3 bedroom houses with shared kitchen and bathroom facilities. The rooms are fully furnished and bed linen is provided. Each house has a communal lounge and a garden.

Who the Service is for

• Men and women aged 18-35 years
• Those capable of basic personal care
• Those with low-medium support needs to include:-
  
  • A learning difficulty
  • Mental health problems. (low - medium risk)
  • Physical disabilities which do not preclude access to the facilities
  • A history of non-violent drug or alcohol abuse
  • Criminal records and be on probation
  • HIV/epilepsy or other physical illness
  • Refugees
  • Pregnant. (up to 36 weeks gestation)
  • Homeless

Applicants must be prepared to participate in our support programme. The service is open to people of all faiths and those of none and regardless of their sexuality, race, creed, or culture.

The service cannot accommodate people who:-

• Have a physical or learning difficulty, which renders them unable to use the accommodation without assistance.
• Are identified by a referring agency or the assessing officer as having a significant and/or recent history of violence or abusive behaviour, arson or sexual offences.
• Need assistance with bathing or other significant assistance with personal care.
• Need staff involvement in the administration of medication.

Accessing the Service

Referrals are accepted from the Single Homeless Persons’ Unit, and Gateway (London Borough of Ealing Housing Department). Referrals can be made between 9am and 4pm Monday to Friday.

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Staffing
The hostel is staffed between 9am - 10pm Monday to Sunday. An out of hours emergency service is provided outside of these hours.

Services Provided

Our support workers are able to give advice on:

• advice and information on budgeting
• accessing appropriate health care
• counseling/support groups
• training and employment opportunities
• assistance with benefit claims and involvement in social activities both within the hostel and in the wider community.

Some specialist staff also assist residents by providing:

• basic skills tuition
• computer courses
• employment skills including interview techniques
• CV building and job search
• ESOL classes
• practical living skills

It is recognised that residents particularly from ethnic minority groups, may require assistance when communicating in English. In such circumstances support is provided and where necessary, access is given to interpreters either directly from internal staff or external agencies with which the YMCA has contact.

Where appropriate, other professional agencies are asked to provide any specialist support that may be needed to enable a resident to remain at the hostel.

Facilities Provided
Residents are able to benefit from a well equipped training room with 11 computers at 25 St. Mary’s Road, Ealing. Basic skills tuition, POA sessions, employment skills including interview techniques, CV building and job search, CLAIT, ESOL, practical living sessions and IT courses are available. Some of these courses are also provided in-house at the Otter Road site.

For further information contact us:

5-7 Otter Road , Greenford UB6 9DX
180 Windmill Lane , Greenford UB6 9DP
15 Greenford Road , Greenford UB6 9AU
Tel: 020 8578 1937
Email:

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