The hostel comprises of 10 units which provide supported accommodation to single mothers aged 16-18 and their babies. 1 unit has been adapted through-out for disabled use. All units are self contained flats comprising of a bathroom, kitchen, living room and bedroom. All flats are fully furnished to a good standard with a bed, cot, wardrobe, sofa, fridge, cooker, kitchen utensils and bedding.

Who the Service is for

• Single mothers aged 16-18 and their baby
• Those capable of basic personal care
• Those with low support needs to include:-
  
  
  • A learning difficulty
  • Mental health problems (low risk)
  • Physical disabilities
  • A history of non-violent drug or alcohol abuse.
  • Criminal records and on probation
  • HIV/epilepsy or other physical illness
  • Pregnant
  • Homeless

Applicants must be prepared to participate in our support programme. The service is open to people of all faiths and those of none and regardless of their sexuality, race, creed or culture.

The Hostel cannot accommodate people who:-

• Have a physical or learning difficulty, which renders them unable to use the accommodation without assistance.
• Are identified by a referring agency or the assessing officer as having a significant and/or recent history of violence or abusive behaviour, arson or sexual offences.
• Need assistance with bathing or other significant assistance with personal care.
• Need staff involvement in the administration of medication

Accessing the Service
Referrals are accepted from the London Borough of Ealing’s Homeless Persons’ Unit. Referrals can be made between 9am - 4pm Monday to Friday.

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Staffing
Northolt Grange is staffed Monday to Friday, from 9am-9pm.

Services Provided

Our support workers are able to give advice on:

• advice and information on budgeting
• accessing appropriate health care
• counseling/support groups
• training and employment opportunities
• assistance with benefit claims and involvement in social activities both within the hostel and in the wider community.

Some specialist staff also assist residents by providing:

• basic skills tuition
• computer courses
• employment skills including interview techniques
• CV building and job search
• ESOL classes
• practical living skills

It is recognised that residents particularly from ethnic minority groups, may require assistance when communicating in English. In such circumstances support is provided and where necessary, access is given to interpreters either directly from internal staff or external agencies with which the YMCA has contact.

Where appropriate, other professional agencies are asked to provide any specialist support that may be needed to enable a resident to remain at the hostel.

Facilities Provided
Communal facilities include:

• a garden
• computer training room
• residents lounge with TV and DVD player
• a payphone
• a laundry room
• outside parking